It was just a regular day in the Tui Lincoln store for retail travel advisor Andrew Kyte, when an email arrived out of the blue that caused him to drop everything and scream.
“I was on the shop floor when the email came through, towards the end of the day. I gave my colleagues quite a scare. I literally jumped out of my seat and squealed!
“They were like, ‘Andrew, what’s happened? Is there something urgent in our shop emails?’
“I couldn’t get my words out so I just pointed to the screen and stuttered ‘read it!’”
