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Gold Medal

Advantage to steel members for post-Covid booking landscape
‘Gone are the days when agents just helped customers to choose between Greece or Grenada; the service agents provide in the pandemic world is so much more complex’
Gold Medal sees 2022 sales triple
The majority of departures are for Q1 of 2022
Pure Luxury ramps up Europe product range
The operator will feature a range of leading luxury resorts, and offer an agent fam trip incentive
Gold Medal steps up agent support with overbranded mag
Ten agents to get overbranded copies of operator’s new Worldwide Travel Magazine to inspire themselves and clients while travel remains all but on hold
Cruise Plus reveals first collection after Gold Medal rebrand
Gold Medal cruise brand to offer 30 itineraries aimed at January wave
Gold Medal signs X Factor voice amid daily agents' prize promotion
X Factor’s Peter Dickson to answer agents’ calls to Gold Medal
Third of Travel 2 agents migrated to Gold Medal
Efforts under way to transition agents that have traditionally worked with dnata’s Travel 2 brand to sister brand Gold Medal, with Travel 2 set to be wound down
Gold Medal reveals new logos in next phase of Travel 2 brand merger
Gold Medal outlines next phase of Travel 2 strategy
Gold Medal and Travel 2 report social-driven sales rises
Agents have been given access to new videos, suggested itineraries and offers to boost bookings
Travel 2 staff brand merger plan 'an injustice'
Around 180 employees have questioned dnata Travel Group’s decision in a letter sent to TTG
'Travel 2 brand was built with passion by incredible people'
Trade reacts to merger proposals with deep sadness, as well as some understanding
Gold Medal and Travel 2 expand out of range availability into 2022
Destinations include Florida, Asia, the Caribbean, Indian Ocean, and Dubai and Arabia
GM/T2 boss: 'We've discussed offering more domestic product'
Managing director Lisa McAuley said opportunities to expand product needed to be “warranted and commercially viable”
Bevan: 'Covid-19 has changed our future crisis planning'
“There have been a lot of learnings and it’s been a hell of journey," says dnata Travel Europe boss
Dnata Travel chief Iain Andrew quits post
Andrew has headed up the business, parent to Gold Medal and Travel 2, since late 2005
Lisa McAuley: ‘The worst thing you can do is nothing’
The new norm for the world is we live and operate in uncertain times
John Bevan: 'Cook's collapse showed us agents need to be ready to share customer data'
Lack of customer data caused "confusion at a time when clarity and speed were of the essence"
Exclusive: Gold Medal/Travel 2 to begin asking agents for client contact data 'post-peaks'
Lead passenger contact details will be required during the booking process
30 Under 30: Meet Jodie Stuart
Jodie Stuart, key account manager, Gold Medal and Travel 2, on helping agents boost sales, the importance of regular training and her admiration of the G Adventures ethos
Ten top tips to recruit and retain the best staff
Gut instinct and inclusiveness are key to recruiting staff, says Gold Medal and Travel 2 chief John Bevan
Top tips to produce a great agency magazine
A glossy magazine can provide an invaluable insight into the service, destinations and experiences an agency offers, and there are multiple ways of creating one
Gold Medal and Travel 2 to create homeworking-focused sales department

The trade-only operators saw "double- digit percentage growth" in the number of home-based agents they do business with year-on-year, prompting the creation of the team – which is part of a three-year company-wide strategic plan.


Speaking to TTG at the brands’ Agent Recognition Awards, managing director Lisa McAuley said the plan, developed by sales director Nick Hughes, was originally due to launch mid-next year, but had been fast-tracked after Thomas Cook’s failure in September.

Dnata brands readying new client contact data proposals
New system, which would request agents pass on client contact details to mitigate emergencies like the collapse of Thomas Cook, could be rolled out in time for peaks
Dnata launches UK graduate management scheme
Gold Medal and Travel 2 parent to target 2020 university leavers keen to build a career in travel