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High street

Davina McCall to become 'the face of Hays Travel'
Two-time host of the Travel Industry Awards by TTG to feature in independent’s new TV advert and in promotional material
Jet2 tells agents to expect summer lates market and 'modest' package price increases
Jet2 has updated its 2024/25 profits forecast and given its thoughts on the current summer market in a statement to investors, saying the late booking market persists
What's happened to the family market this year? And will it come back?
The family market has long been a staple for many travel agencies, but a drop off in forward bookings for the summer from families has left agents stumped – and concerned
How Wales's top agency La Vida Travel achieved TTG Top 50 stardom
Newport’s La Vida Travel has been named Top 50 Travel Agencies by TTG’s new Top Agency UK and Ireland; TTG’s Madeleine Barber finds out what makes this well-established Welsh agency such a force to be reckoned with
Jet2 finally puts new Jet2Weddings brand on sale through agents
Jet2Weddings was launched as a direct brand late last year and is now available to agents to offer their clients
Scottish agency Munro's Travel downsizes amid transition to flexible working
New office space in Aberdeen reflects ’evolving nature of modern business travel management’
Beverley Travel plans rapid retail expansion as Budget measures take effect
The award-winning agency has outlined plans to recruit several new members of full-time staff, plus apprentices, to work in the agency’s existing branches, as well as a new shop in an as-yet-undisclosed east Yorkshire location
Thomas Cook auditors fined millions for failings in run-up to 2019 collapse
Cook’s auditors have been fined nearly £5 million for failing to properly investigate the company in the two years before it collapsed, a damning report by a financial watchdog reveals
Agent seals bumper wedding booking following TTG Top 50 Champions trip
La Vida Travel owner Karen Marin Reyes made the booking following the trip to Malta last year – a country she had never visited before
‘I suddenly realised how special our company was for our clients’
Why award-winning agent Ann Anglesea decided she wasn’t ready for retirement
The fashion brand that inspired a ‘pink and wonderful’ high street agency

Taking inspiration from fashion brand, Pretty Little Thing, and embracing social media has helped Emma Conway generate £1 million in sales since setting up her travel agency business.

 

Working as a retail travel agent for nine years with Tui, Hays and Travel House, after coming back from maternity leave she decided to take the leap and set up on her own agency, launching Pretty Little Holidays in 2024.

 

Jetline Travel goes into administration after ceasing trading as Atol holder
The Barnet-based agency ceased trading as an Atol holder in early March before administrators were appointed on 28 March
Agent reveals fam-inspired 'add-on' that made £100,000 safari booking
Mark Davidson of Oasis Portfolio reveals how he sold the Kenya trip to a longtime customer who had previously taken more straightforward holidays.  
'An extra £20,000 a year': agents count the cost as Budget measures take effect
Adjustments to National Insurance, minimum wage and business rates may mean smaller agencies feel the pinch, with larger travel businesses able to absorb the cost
Dame Irene Hays: ‘We know what’s happening – we live and breathe travel’
TTG caught up with Hays Travel chair Dame Irene Hays and chief operating officer Jonathon Woodall-Johnston at the Hays Travel Independence Group conference. Here’s what they had to say about the state of the travel industry in 2025
Baldwins Travel's appeal to have Abta membership reinstated ends in failure
Baldwins has lost its appeal against its expulsion from Abta after the association’s members’ committee ruled the agency had ’failed to provide the financial information required of them as an Abta member’
Three tips from Hays Travel's senior leaders to help you grow your business this year
Diversifying product, future-proofing businesses using strategic thinking and the power of asking for help were among key talking points touched at Hays Travel’s IG conference this week
Agent lands ‘last-minute’ £110,000 French villa booking with string quartet and open-air cinema

A top agent secured a six-figure booking for a French rental villa – with just less than a month’s notice to plan. 

 

In partnership with onefinestay, the luxury travel advisor worked diligently to organise a family holiday for seven nights with a strict set of criteria. 

 

Hotels making ‘massive mistake’ by judging agents on social media following
Luxury hotels who undervalue agents are at risk of losing business – but influencers are not the ones to blame, says Duncan Greenfield-Turk. 
The £20 device that could save your clients' lives
A charity has gained FCDO recognition of a £20 device that warns if lethal gas emissions are found in holiday accommodation
EasyJet holidays credits agents for new Southend base's early success
EasyJet says its new Southend base has sold more package holidays as a percentage of sales than any other base and thanks local agents
Winning luxury agents celebrate success and share business tips at VIP event
The agent winners of TTG Luxury Travel Awards in February returned to Raffles London at The OWO for an exclusive lunch at a private dining venue
Hot off the press: how to build a magazine to inspire clients
Creating an inspirational magazine for your clients can make all the difference in helping them take the plunge to book that holiday – so how do you do it? 
Jet2holidays sets deadline for agents to transition to self-serve platform for amendments
Trade will be required to use online trade portal for changes to clients’ bookings from 9 April