The store – which is located at the Charter Walk Shopping Centre and will be open seven days a week – had its grand opening on Friday 19 September. It does not replace an existing travel agency.
Branch manager Natalie Lowcock – who has been with Hays Travel for three years, having previously managed the Colne branch – will lead a team of eight.
She returns to Burnley 27 years after starting her travel career in the Lancashire town with Going Places.