The new roles have been filled internally, and see Kieran Savill become national account manager to strengthen strategic partnerships and national agency relationships, while Sas Rowbotham will lead on agent education and training in her new role of trade engagement manager.
Elsewhere, Ryan Readman has moved into the role of trade partnerships manager – focusing on homeworkers and independent business owners – and Casey West has joined the team as trade support executive following a successful secondment from Newmarket's contact centre.