Marie Campbell celebrated the milestone with her colleagues at Hays's Alloa branch, once Nairn Travel, last month – the store from which she's witnessed and experienced the travel industry's dramatic evolution since she began her career in 1976.
Along the way, she has taken all the changes and challenges in her stride during a career shaped by the rise of package travel, two Gulf wars, 9/11, the financial crash, the Icelandic ash cloud, the collapse of Thomas Cook and the Covid pandemic, all the while serving customers, albeit in a landscape now characterised by an incredible level of choice.
