Riv Rewards, available through Riviera's trade platform, Riviera Explorer, gives agents a new way to earn and unlock rewards alongside the tools, training and resources already available.
Agents can join Riv Rewards once they have reached "Passionista" level in either Riviera Travel's River Cruise or Escorted Tour Training Programmes. Once enrolled, agents can earn one Riv Point for every £1 of eligible commissionable revenue when they log a qualifying booking.
Qualifying bookings made from 1 October 2026 will count towards an agent’s Riv Rewards balance.
Agent favourite, The Vault, is also returning to ensure agents have an "instant-reward" experience while giving them more chances to benefit from their bookings.
In addition to The Vault, Milestones will recognise key booking achievements, including an agent’s first river cruise, first European escorted tour and first long-haul escorted tour booking.
Campaign Boosters will provide further opportunities to earn additional Riv Points across selected products, launches and promotional campaigns.
Tiered programme
Riv Rewards features four tiers: Blue, Silver, Gold and Platinum, with agents unlocking additional benefits as they progress through the programme.
Benefits available across the programme include fam trip opportunities, personal travel discounts, dedicated trade support and a chance to win a £250 marketing support package, while higher tiers can unlock exclusive experiences including free European river cruises for two, invitations to the Riviera Travel Awards and christening ceremonies and dinner with Riviera Travel’s senior leadership team.
Vicky Billing, Director of Trade, Partnerships and Loyalty at Riviera Travel, said: “Our travel agent partners continue to play a vital role in our success, and Riv Rewards is our way of recognising, rewarding, and supporting those partners that consistently choose to book with Riviera.
"The Vault has always been a firm favourite with our agent partners, so we’re delighted to bring it back as part of Riv Rewards.
"We wanted to take something agents already know and love and build it into a much broader loyalty programme, giving them even more ways to earn, unlock rewards and access exclusive benefits as they grow their Riviera business.
"Best of all, it all sits alongside their usual commission, making every booking feel more rewarding.”
Agents can access Riv Rewards now through Riviera Explorer and discover the full range of rewards and benefits available to them.
