Emma Parry-Thorpe freely admits she "puts a lot of pressure” on herself, but when 95% of your business comes from personal recommendations, you can be fairly certain you're doing plenty of things right.
It is this kind of commitment to her business and clients that helped the Designer Travel agent to an impressive double at last week's Travel Industry Awards where she scooped Home-based Agent of the Year, and later, UK and Ireland Agent of the Year.