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Business Support Live - HR and staffing focus

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Jennifer Morris
1 May 2020

TTG news editor Jennifer Morris was joined by C&M Recruitment’s Barbara Kolosinska, HR and talent professional Claire Steiner, and owner of Blue Cube Corporate Travel Management Mel Phaure.

Top sales tips from our partners

Zafiro Hotels
Zafiro Palace Andratx is one of Caribtours’ top hotels in Majorca – here’s how to sell it
The Holiday Village
The Holiday Village: 'The future of homeworking is bigger than simply working from home'
Aircraft
How to unlock premium sales opportunities with Lufthansa Group’s new cabins
Escorted tours
From festive breaks to river cruises: how to sell Newmarket Holidays with confidence
Events
Coming soon: the new tool letting you book some of the world's biggest live sport and music events
Latest news

Top business stories this week

1.
Opinion
'The way we promote homeworking and franchising risks creating the impression making money selling holidays is easy'
6.
Interview
The £10 million-a-year agent planning to retire at 45: 'My knowledge sets me apart'
2.
Expedition cruise
Shedding old mindsets, embracing AI and 'Alaska Syndrome': How the expedition cruise sector is evolving
7.
Antarctica
Five things I learned from my fam trip to Antarctica’s deep interior
3.
Business advice
Expedition cruise chiefs insist the Arctic isn’t the ‘tricky sell’ agents fear
8.
Business advice
Travel agent lands £80,000 in bookings for luxury cruise line he had never previously sold
4.
Inteletravel
'Specialise to survive', and 4 other key agent takeaways from the 2026 InteleTravel conference
9.
Business advice
Travel Counsellor reveals the marriage pact that’s led to ‘100% more conversions’
5.
Opinion
'With more people self-identifying as travel agents, perhaps reputation and customer approval is the new accreditation'
10.
LGBT travel
Are you a truly inclusive travel agent? Or do you just think you are?
All business advice

Competitions

Fortnum and Mason
Closes 16 November 2026
Win a £200 Fortnum & Mason hamper with Newmarket Holidays
A thl Maui motorhome in Australia with a kangaroo in the foreground
Closes 8 November 2026
Win a 10-day motorhome adventure in Australia or New Zealand with thl
Woman sunbathing on a wooden deck beside a pool
Closes 4 November 2026
Win a luxury Cunard hamper including a bathrobe and bottle of Laurent-Perrier 
TUI
Closes 26 October 2026
Win a £100 Amazon voucher with Tui
All competitions

Events

Top 50 2026
23 April | Victoria Warehouse, Manchester
Fairer Travel Event 2026 thumbnail
30 June | The Minster Building London
TIAs thumbnail 2026
23 September | The Roundhouse, Camden
All events

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Koblenz
River cruise
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People moves
Not Just Travel recruits former Kuoni Retail Marketing Executive Hayley Patterson
Operators
JTA quotes more than €1 million holidays within 48 hours of Ireland launch
Diversity and Inclusion
Travel trailblazer Jo Rzymowska shares 'deeply personal' story in first book
Agents
Hurlingham Collective launches agent app to end ‘faff’ of booking hotels
All handpicked stories