Skip to main content

Not Just Travel releases video on answering clients' FAQs

Government
18 March 2020

Not Just Travel has released a video to help its agents navigate the difficult questions surrounding coronavirus.

The video, featuring Not Just Travel co-founder Steve Witt, focuses on the Foreign and Commonwealth Office’s announcement that it is advising against all non-essential travel outside of the UK. 

He goes through the best responses to six questions, including if customers should cancel a holiday booked for later this year, if now is a good time to book a holiday or if clients should pay up for any holiday credit they still owe. 

“Not Just Travel set up our business the day before 9/11 – that was a time when consumer confidence and travel literally dropped off the planet,” said Witt.