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How your IT carbon footprint impacts the planet – and what agents can do about it

Technology
23 April 2025

While the scale of the problem of unseen emissions is frightening, we can all make small changes to create a ripple effect in reducing IT’s environmental impact, writes Jon Pickles, chairman of Travel Technology Initiative

Switch computers off when not in use to reduce your energy consumption

We live in an increasingly digital world, where information technology (IT) powers everything from our smartphones to global commerce. While this revolution offers immense convenience and progress, it comes at a hidden environmental cost: the significant and growing carbon footprint of IT operations.

Astonishingly, IT already accounts for 4% of global carbon emissions, and projections suggest this could rise to a staggering 14% by 2040. This means that the devices and services we rely on daily have a substantial impact on the planet.