The travel industry veteran joins the luxury tour operator from Elegant Resorts, where she held the position of head of product and commercial for five years.

Turner started her travel career at ITC Classics and also spent 13 years at Gold Medal Travel, navigating its transition from private ownership to becoming part of Thomas Cook and later DNATA. 

“I have long admired Carrier and have consistently heard glowing reviews from trade partners and suppliers,” Turner said. “I am thrilled to join this incredibly talented team and eagerly anticipate contributing to the ongoing success, driven by unique and exhilarating product offerings tailored for the UHNW market. I am also very excited to forge and strengthen both new and existing partnerships as we continue this journey.”

Her enthusiasm was echoed by Natasha Towey, managing director for Carrier, who said: “We’ve been searching for the right head of product, someone with the experience, passion and vision to be a pivotal player in the future triumphs of our esteemed brand, someone to take the helm of product innovation and excellence.” 

Turner will lead the 10 members of Carrier’s product team to “continue to deliver new and exclusive experiences at the forefront of luxury and emerging trends; from dining in the home of a renowned chef to living like the Pope with exclusive access to his summer residence”, Towey said.

“Our product approach will remain very dynamic and flexible; we regularly source products outside our core portfolio, from super-yacht charters in the South Pacific to helicopter arrivals for a VIP experience at Glastonbury,” she added. 

A “commitment to animal welfare and more sustainable travel also remains an important part of our product strategy” going forward, the operator said. 

Carrier’s former head of product and commercial Simon Jeffries left Carrier this year, and has since taken a role at Elegant Resorts.