The Hotel People series will follow the team at Northern Ireland’s largest family owned luxury hotel chain, which reopened its doors in May 2021 following the pandemic. The group suffered more than £16.5 million of losses during the crisis, and in the series viewers will see how the team find inventive ways to bring back business.
The series also documents the team’s numerous challenges. Managers are faced with staff shortages and a lack of overseas visitors means they must drive business from the local market.
