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Advantage members urged to back case to recover ‘inflated’ card fees

Economy
James Chapple
30 April 2022

Advantage Travel Partnership members have been urged to back a civil case seeking to recover money from large card providers for alleged "overcharges" when accepting payments by card.

Current protection measures flawed and overlapping

Challenging chargebacks requires close collaboration (Credit: iStock)

Chief executive Julia Lo Bue-Said said travel businesses have been routinely overcharged for merchant services – interchange fees – by Mastercard and Visa, who set their own fees rather than charging fees set by market forces.

This, she said at the Advantage conference in Madeira on Saturday (30 April), has led to "inflated pricing".

The class action has been brought by UK legal firm Harcus Parker and is fully funded and insured, meaning travel firms wishing to support the action can do so for free and without risk.