Addressing the Advantage conference in Madeira on Saturday (30 April), Lo Bue-Said said 80% of members had reported new-to-agent business during the pandemic, or the emergence from it.
Meanwhile, in a recent member census, 95% of Advantage members said they felt optimistic about the post-Covid future. However, they also signalled "significant challenges" still lay ahead, a point emphasised by Lo Bue-Said during her opening address.
