During a special Facebook Live session for TTG Media and Abta LifeLine’s Get Travel Talking Week, independent agency bosses, alongside Abta’s head of membership Danny Waine, spoke candidly of the challenges they had faced and how they were feeling.
Deben Travel managing director Lee Hunt described the pandemic as “the worst year of my life” as he dealt with financial worries and sleep issues, adding the strains of the past 14 months had “totally changed” him as an individual.