With many travel agents now working from home or behind closed doors, TTG asked for their top tips for keeping a clear head and carrying out business as usual.
“Remember, you’re not alone! Create a WhatsApp group with other agency friends to share relevant advice, news, updates and maybe some much-needed encouragement.
"We also have a display in our shop window that we can update remotely from home with advice for customers and general travel information. We will get through this together.”
“Most travel professionals are used to being in control of everything they do, so it’s hard to accept we have little control of the current situation – but you need to accept this for your own sanity.
"Take yourself away from your desk for a ‘sanity hour’, stay strong and don’t take anything personally. I’d also recommend doing something positive each day, such as tracking your rebooks or promoting lovely messages you’ve had from clients.”