After an ATC system glitch caused flight cancellations and severe delays across the UK on Monday (28 August), chief executive of the Advantage Travel Partnership Julia Lo Bue-Said said it was "critical" airlines remain in close contact not only with their customers, but also travel agents and tour operators.
Airlines urged to improve communication with agents following ATC delays
Air
Will Payne
29 August 2023
Airlines and airports have been urged to improve communication with the UK trade following an air traffic control meltdown which impacted passengers over the bank holiday weekend.
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