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Aito Conference: Monarch failure boosts consumer protection awareness

Operators
Tom Parry
25 November 2017

Monarch Airlines’ collapse has led to a 30% increase in the number of holidaymakers choosing to travel with a fully bonded travel company, according to Aito research.

Monarch flies into the distance

Chairman Derek Moore said it was “no surprise that trust in a travel company is more vital than ever”, following the carrier’s failure, adding that he hoped the findings would “undoubtedly prove invaluable” for members to grow their businesses “in a time of increasing uncertainty”.

The figure was among a number of consumer trends revealed in the Aito Travel Insights Report 2017, presented to delegates at the association’s overseas conference in Evora, Portugal, using responses from 25,000 consumers during September and October.