The UK and Ireland’s best travel agents are in the spotlight today, as TTG Media reveals the TTG Top 50 Travel Agencies of 2020.
The list comprises high street branches in 12 different regions, and nationwide businesses across eight sectors and business models.
The winners were chosen through a rigorous assessment process which saw TTG journalists visit or interview every finalist in February and early March, to quiz them on customer service, product knowledge, community work and business performance.
Notable wins this year include Downe Travel in Downpatrick, Northern Ireland and Deben Travel in Woodbridge, East of England, which have both been crowned champion in their region for the third year in a row.
In the nationwide categories, meanwhile, Miles Morgan Travel has claimed Top Touring and Adventure Agency for the third year running, and Click Travel has been named Top Business Travel Agency for an incredible fifth time.
TTG group editor Pippa Jacks said: “The travel industry is currently facing a monumental challenge, but the coronavirus crisis has created an opportunity for the best travel agencies in the UK and Ireland - those that offer their customers extraordinary service and expertise, and do most to support their local communities – to shine.
"The TTG Top 50 Travel Agencies of 2020 represent the most dedicated, talented and innovative businesses in travel retailing, and those with the brightest future ahead.
“With more than 500 branches and companies nominated for the scheme this year, it is an incredible feat to be named one of the Top 50. Our congratulations to each and every winner."
A consumer-friendly profile of each of the Top 50 winners is online at ttgtop50.com. Winners have also received press releases and marketing collateral to help them communicate their win to current and potential customers.
Winners will now attend an exclusive Top 50 Winners Party online on Thursday 18 June at 5pm, to hear which Top 50 agency has done more than any other this year, to be crowned the UK & Ireland’s No.1 Travel Agency 2020.
The winners of the Customer Service Champion and Community Hero categories will also be announced at this party.
See the full list here.