Coach operators have pleaded with the port of Dover to implement a “three-point plan” to spare passengers the “unacceptable” delays witnessed over the weekend.
Dover is working to avert long queues of vehicles due to the EES requirements (Credit: iStock)
Travellers faced delays of up to 24 hours between Friday (31 March) and Sunday (2 April) as a result of slow processing and an unexpected number of coaches.
Disruption became so serious over the weekend that few coach companies were forced to turn around and go home.
Trade body the Confederation of Passenger Transport (CPT) has now called on the port to ensure a smooth run of operations, especially during Easter weekend.
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