Aerticket, which is based in Berlin, has 1,200 employees at more than 40 locations and was set up 25 years ago. It issues around seven million tickets annually, with a turnover of £2 billion. 

Emerald was placed into administration in April 2021. Under the deal with Aerticket, a small Emerald team, based in London and led by Mariah Hamid, will remain. Also part of the acquisition is a fulfilment and support centre with 25 employees in Penang, Malaysia. 

Emerald will operate as a 100%-owned Aerticket company and provide agents with access to Aerticket’s Cockpit booking tool.

Cockpit compares the available global fares of all GDSs and some airline direct interfaces in a single search. Each agency can manage their own customer margin tools and send the offer with their own logo and company details.

Aerticket’s support centre guarantees a 30-minute response time, 24 hours a day throughout the year.

"Our new foothold in the UK market was an important strategic decision and our most exciting to date," says Tim Howe Schroeder, managing director of the international branch of the Aerticket Group. 

Emerald’s speciality was initially Asia but expanded to include global net fares.

Mariah Hamid, UK managing director, added: “Aerticket has acquired the consolidator (eConsol.com) business only.

“Our UK team is proud to be part of the Aerticket Group and have direct access to the latest technology developments to enhance the offerings to our UK customers that are on a fast recovery.”