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Customers 'treating themselves' with increased holiday budgets

High street
Will Payne
13 June 2022

Customers are looking to "treat themselves" by spending more on their holidays with longer stays, luxury excursions and room upgrades.

Helping the high street – 5/10

Travel agencies hope their peaks business will ramp up on 11 and 12 January (Credit: iStock)

Speaking to TTG on Friday (10 June), Marion Owen, owner of Hull-based agency Marion Owen Travel, said "a lot" of people’s budgets are "much higher" than they used to be.

"They are very open to upgrades if we suggest them," she added. "A customer came in and upgraded his accommodation from a balcony cabin to a junior suite.

"Our head is firmly above the water we have nice bookings coming in. Cruise has been very good this week, as has Jersey because you don’t need a passport or Covid tests to enter. We do a lot of UK bookings and a lot of groups, all in all we’re doing well in those areas.