The car hire company has been accused of over-billing “half a million” customers for repairs, according to reports in The Telegraph.
In light of The Telegraph’s investigation, the Serious Fraud Office is preparing a criminal inquiry into Europcar, probing potential “fraudulent charges for windscreens and other repairs”.
Consumer watchdog Which? is also calling for a wider inquiry from the government to establish if other car hire firms could be profiting from similar illegal tactics.
