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Hays Travel to take on Freedom bookings

Atol
Gary Noakes
25 September 2019

Hays Travel will take on the business of Freedom Travel Group members after it was appointed by the CAA to “fulfil” Freedom bookings following the failure of Thomas Cook Group.

Hays Travel has reduced all its staff's working hours

While Freedom’s 155 agency members operated independently of Cook, they were placed in liquidation – together with the operator – on Monday (23 September) following Cook’s collapse.

Hays will handle all bookings made up to 22 September. Its assistance, however, will not extend to Freedom’s homeworking division, Freedom Personal Travel Advisors, TTG understands.

A CAA spokesperson told TTG: “I can confirm the CAA has appointed Hays Travel Ltd Atol 5534 to act as its fulfilment partner in respect of bookings made under the Freedom Travel Group Ltd Atol 6042 up to 22 September 2019.