Tricia Handley-Hughes, InteleTravel’s UK and Ireland managing director, insisted the agency’s partnership with PlanNet Marketing had “not run its course” but added: “As any responsible business, we review our contracts from time to time.”
An article published by The Sun at the weekend described InteleTravel, which has 35,000 travel agents in the UK and Ireland, as a “shady firm” that left people who were encouraged to sign up out of pocket.
It called InteleTravel a “side hustle”, saying: “Those at the bottom are rarely breaking even,” adding it made it “hard” for agents to leave the company.