Skip to main content

InteleTravel to review PlanNet partnership following Sun newspaper sting

News
Harry Kemble
21 August 2025

InteleTravel will review its partnership with the US-headquartered company that recruits agents on its behalf after The Sun newspaper raised concerns about the homeworking outfit’s business model.

Tricia Handley-Hughes InteleTravel ITT Leadership Dinner April 2025 (Credit: Arif Gardner / AG Studios)

InteleTravel UK managing director Tricia Handley-Hughes has defended the agency's business model

Tricia Handley-Hughes, InteleTravel’s UK and Ireland managing director, insisted the agency’s partnership with PlanNet Marketing had “not run its course” but added: “As any responsible business, we review our contracts from time to time.” 

An article published by The Sun at the weekend described InteleTravel, which has 35,000 travel agents in the UK and Ireland, as a “shady firm” that left people who were encouraged to sign up out of pocket.

It called InteleTravel a “side hustle”, saying: “Those at the bottom are rarely breaking even,” adding it made it “hard” for agents to leave the company.