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Irene Hays thanks IG members for rallying after husband John's death

High street
Jennifer Morris
4 October 2022

Dame Irene Hays has paid tribute and given her personal thanks to Hays Travel Independence Group members for their support since her husband John Hays died in 2020. 

John Hays passed away suddenly in November 2020

John and Irene Hays pictured after they took over Thomas Cook's retail network in 2019

Addressing the Hays IG conference in Birmingham on Monday (October 3), Dame Irene said: “John always talked about a partnership in profit. Our focus has always been on trying to create the best profit opportunity for you.

“For me, since John died, the partnership has been much more profound.

"Many of the changes that we’ve made, the things we’ll cover today, have been as a direct result of my partners in this room who, when John died, stepped up to the plate and offered me advice, guidance and support.”

Dame Irene said this meant that each of the Hays IG businesses – “with a handful of exceptions” – have gone from strength to strength.