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Jane McDonald - why travel agents are 'vital'

Operators
Abra Dunsby
23 May 2017

TV personality Jane McDonald has lauded agents for their ability to create “the perfect holiday” for customers.

Jane McDonald Global.jpg

Appearing at The Global Travel Conference in La Manga, Spain, the star of BBC TV show The Cruise said that agents’ personal experiences of cruises were crucial to selling holidays.

McDonald told delegates: “You are vital to creating the perfect holiday, as you’ve experienced it. You’re experience is vital to customers.”

McDonald, who recently appeared on Channel Five’s Cruising with Jane McDonald, has been on more than 40 cruise holidays, and praised the industry for its “second-to-none service.”