The airline will email passengers with a link to its WhatsApp account; passengers will then have six to 48 hours before their flight to submit documents for review, if they wish.
Passengers are asked for an image or PDF of their passport, any mandatory health forms and updated Covid-19 test or vaccination certificate.
Submissions are reviewed by the airline, with passengers receiving a confirmation message if their documents are approved.
The system is optional, with passengers still able to have their documents processed at their departure airport or via other methods – such as online.
