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Quarantine hotel demand forces agent to rebook clients

Hotels
Will Payne
7 December 2021

An agent has been forced to rebook a handful of clients after their hotels were requisitioned by the government to provide rooms for its newly-reimposed hotel quarantine regime.

Hancock and Case joked about the government's hotel quarantine policy (credit: Marten Bjork/Unsplash)

Westoe Travel boss Graeme Brett said the government’s need to contract rooms for hotel quarantine after adding nearly a dozen countries to the UK’s red list had had a knock-on effect on domestic holidays and operators.

Brett said the move had left him and his team scrambling to find new hotels for clients. Westoe, which also operates domestic operator Rail Adventures, has had five bookings affected by the mandate, Brett revealed.

"We have rebooked the customers and issued new documents," he said. "We have also upgraded all affected customers into a better hotel.