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Riviera Travel appoints new chief customer officer

Operators
Will Payne
6 May 2022

Cruise and escorted tour specialist Riviera Travel has appointed Simon Michaelides as chief customer officer.

Michaelides is currently chief marketing and innovation officer at UKTV

The newly-created role will "bring together all aspects of the Riviera brand," including marketing, customer service and communications, direct sales, insight and analytics.
 
Michaelides, who will report to Phil Hullah, Riviera Travel chief executive, is currently chief marketing and innovation officer at UKTV. He has held a range of senior marketing and commercial roles in organisations including Procter and Gamble, PepsiCo and Kantar Consulting. He is expected to join the company in August.