The new Learn Live webinars will take place at least three times per month, focusing on key knowledge areas, with the potential for a bonus session based on agent feedback.
Kicking off in February and led by the cruise line’s UK sales development managers, the webinars will focus on topics such as Airwaves, a run through of Royal’s booking system; All Things Royal, an introduction to the brand; Yet to Cruise, designed for agents who are new to travel; and Club Royal, an outline of the line’s reward platform.
Stuart Byron, director of sales for UK, Ireland and Spain, said: "One of the key pieces of feedback that came from our visits with agents over the last few weeks is a need for more training.
"These webinars were created to meet this need, alongside our established trade support initiatives, and I’m proud of our team turning these around so quickly."
