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Scenic Group to streamline group booking process following rise in demand

Cruise
Will Payne
18 August 2022

The Scenic Group has implemented a new nine-step group booking process for agents after it saw an increase in multi-traveller bookings following the reopening of international travel.

The new process includes discounts, onboard credit and extras such as private transfers and drinks packages depending on sailing

The new process can be initiated when agents with a group booking contact their regional sales manager. The operator’s team will then check availability and offer pricing and group benefits, which include discounts, onboard credit and extras such as private transfers and drinks packages depending on sailing.

The move comes after the organisation saw a "dramatic" increase in group bookings, with pent-up demand caused by the pandemic thought to be behind the rise, as larger groups opt for "bucket-list" cruises with both the operator’s Scenic Luxury Cruises and Emerald Cruises brands.