Tap the CC button at the bottom of the video for captions.
In this video you’ll hear from St Kitts Tourism trade sales representative Suzy Trott.
Further information
Learn more about St Kitts at stkittsspecialist.com.
Video transcript
With St Kitts Tourism trade sales representative Suzy Trott and TTG Media’s Charlotte Cullinan.
Charlotte: Hello and welcome to our In The Spotlight video with St Kitts. Suzy, let’s start by talking about the launch of your new travel agent incentive. Tell us everything that agents need to know.
Suzy: Yeah, absolutely. We’re actually celebrating the launch of the incentive, it’s brand new, so we’re really very excited. All agents have to do is just make a seven-night booking, and that would have to include flight and a hotel. And then basically all they simply do is register through stkittsspecialist.com. They enter all the booking details – the check-in, the reference number. And then once their customer has actually checked in, we verify the booking with the particular hotel. And then when it’s all verified, then we send the travel agent a £50 Love2shop voucher. And that’s for every booking. So it’s a really great incentive. Pretty much all of the hotels in St Kitts are bookable through Gold Medal, so you can access all hotels.
Charlotte: Brilliant. Thank you. That’s really generous. And you also have an online training programme. Where can agents find that and what can they expect?
Suzy: We do and it’s a really great opportunity actually for travel agents to come in, have a slightly deeper knowledge and understanding about the destination, about the culture, about our history, and also, more information about the hotels. There’s new hotels opening in St Kitts. And again, agents, all they have to do is go to stkittsspecialist.com and they come in and they, they register the details through that particular portal.
Charlotte: Wonderful. Thank you. And next, let’s talk about your Sky programme, which shares offers from all of the hotel partners in St Kitts doesn’t it? Tell us how agents can join that and what the benefits are.
Suzy: Yeah, again, we’re really excited about this and this is running, so it’s effective, it’s live at the moment and it’s running until the 15th of December. And any travel agent that comes to St Kitts gets brilliant agent rates, offers, and they start from about $95 per room per night, which is about £50.
And if they want to come in and do site visits, if they want to do island tours, they simply have to come into the stkittsspecialist.com portal. So it’s like a one-stop shop really for travel agencies, stkittspecialist.com. And they come in, and they register all their details for the Sky programme.
And this is where, it is ideal actually, because we can communicate with our agents, we can update them on news, we can update them on roadshows, we can update them on incentives and also fam trips. So really we want them to come into, to the St Kitts specialist programme, where we can communicate with them on absolutely everything to do with St Kitts.
Charlotte: Sounds great. Thank you. You are also running a fam trip later this year. When is that taking place and how can agents secure a place to join you?
Suzy:We are it’s going to be in November. The dates are to be determined, but it will be likely the middle of November. And we are opening that up to travel agents. Again, if they come into stkittsspecialist.com, communicate with us, there’ll be more information on that particular portal, how they can come in and qualify for a place on the fam trip. But we will be running it in November later this year.
Charlotte: Fantastic. Thank you, Suzy. That was a really great insight into how St Kitts can support agents. And thank you for joining us for this In The Spotlight video with St Kitts.
Suzy: Thanks very much.
