Industry leaders will take to the stage for the C-suite Question Time session, where chief technology, information and marketing officers from different travel sectors will pinpoint trends affecting travel technology.
This year’s panel will discuss topics such as turning personalisation into revenue, data protection, cybersecurity and sluggish economies, as well as take questions from the floor.
Here we profile the five panellists who will be answering the industry’s burning questions as well as sharing what tech issues are keeping them up at night.
Emil Majkowski, chief information officer, Rentals United
Majkowski co-founded Rentals United in 2014 after 10 years at the helm of a Central Europe-based rental management company. He used his IT background to effectively manage and automate his company during a period of rapid growth in the VR market.
Emil’s in-depth knowledge of technology, the exploding VR market and the challenges property managers face, allows him to identify and solve the most pressing industry problems using effective IT solutions.
He is expertly placed to answer questions on growing a VR business, automation, streamlining company processes, platform architecture and the creation and execution of strategic goals.
Simon Hamblin, chief technology officer, dnata
Dnata Travel boasts a portfolio of more than 25 travel brands, ranging from the B2C-focused Travel Republic, Netflights and Emirates Holidays, and leading trade-facing B2B brands including Gold Medal and Travel 2.
In his role as chief technology officer, Hamblin has a global remit for technology across the group and is responsible for all aspects of technology for the dnata Travel division. He brings insights from outside the travel industry thanks to a prior role at ASOS.com and a former chief executive of Netagio – a leading Bitcoin exchange company enabling customers to buy and sell Bitcoins in Europe. With his accomplished and experienced background, Simon can provide real examples of implementing complete technology solutions in the fast-paced and ever-changing travel, e-commerce and finance sectors.
Phil Scully, chief information officer, Costa
Phil Scully is responsible for Costa’s customer systems and information globally. Scully joined Costa from parent company Whitbread, where he was group chief technology officer for three years looking after technology, architecture, data and information security functions.
With 30 years’ experience working in technology and delivery leadership roles on large, complex transformation agendas for BAA, Centrica, Marks & Spencer and Whitbread, Phil brings valuable insights and case studies from outside travel.
Suzie Thompson, vice president – marketing, distribution & revenue management, Red Carnation Hotels
Having joined the executive team at Red Carnation Hotels in July 2011, Thompson’s role is to champion the customer and ensure the brand proposition reflects their experience in every way possible.
Her customer-centric approach enables her to provide insights on how to thrive in a digital world through harnessing the power of social media and AI to increase bookings, generate revenue and encourage loyalty.
Charlotte Lamp Davies, principle consultant, A Bright Approach
Rounding up the panel is Charlotte Lamp Davies, who will be moderating the session. Lamp Davies founded A Bright Approach in 2018 having worked in several executive roles in sales, marketing and events management. Drawing on a 25-year career with a strong focus on new technologies, she brings with her expert insight and an unparalleled range of hands-on experience from Europe, the Middle East, North America and Asia.
The C-Suite Question Time session will take place on February 20 at 14:00-14:45 in the Innovation Theatre.
To register for free tickets to the Travel Technology Europe exhibition and conference, visit www.traveltechnologyeurope.com