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The Big Question: Can aviation do more to help disabled travellers?

Air
Tom Parry
19 July 2023

With stories of accessibility issues – particularly around air travel – regularly making national news titles, it would appear there is need for change, despite the aviation sector’s insistence it is working hard for all passengers, and that change is happening.

The Big Question: Can aviation do more to help disabled travellers?

Airports and airlines have been challenged on their accessibility efforts (Credit: Heathrow airport)

At TTG, we believe in encouraging high-quality debate and discussion to drive progress. Our series of Big Question features continues this month with a frank assessment of the industry’s progress on accessibility in aviation, and comes after the second edition of TTG Fairer Travel Week (3-7 July).

With the national press rarely short of accessibility horror stories, airlines and airports are under growing pressure to serve passengers with disabilities and accessibility needs better and more equitably, as our Big Question contributors can attest from often uncomfortable and occasionally degrading personal experience.