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Thomas Cook confirms plan to 'switch off' viewdata

Technology
Jennifer Morris
29 October 2017

Thomas Cook is to switch off its viewdata provision “very soon” as the company migrates to its Thomas Cook Trade platform.

Thomas Cook logo

It comes after the company expanded the new platform’s capabilities earlier this year, improving its functionality.

Speaking at the Hays Travel Independence Group annual conference in Marbella, Katrina Latimer, trade partnership manager at Thomas Cook said it was “hugely important” third party agents understood the viewdata migration would be happening.

“Just play around with the site [Thomas Cook Trade], it’s really easy to navigate,” she said.

“The ancillaries are great and it’s really easy to upsell into it – the [aircraft] seat map is on the booking flow. The visual of the map comes up and you get the confirmation straight away.”