The deadline for travel agents to complete their online submissions to enter the awards is 14 May. Here are hints and examples to help you write the best possible entry this year…
If you or one of your team has truly gone above and beyond in the past year – particularly against the extremely challenging backdrop of the Coronavirus pandemic, then we want to hear about it.
We aren’t expecting to hear stories of impressive business growth and bumper sales but instead want to hear about agents who have gone the extra mile for their customers and colleagues, and proven their resilience.
We have five different agent categories you can enter (all for individual consultants, not the whole agency), and there are just three main questions to answer. You can write a nomination on a colleague’s behalf but you will need lots of detail about them. Here’s what to expect in the online form, plus tips on writing an award-winning entry:
Question One focuses on customer service, where you will be asked to give specific examples of having gone above and beyond the call of duty for customers in the last 12 months and how you have adapted to manage the demands of the pandemic.
Question Two focuses on your commitment to ‘fairer travel’. TTG Media’s mission statement is to promote a ‘fairer travel industry’ and we want to know how you work towards achieving this. There are three key areas to consider:
Question Three looks at your business resilience, and asks how you have thought ahead and considered how you will come out of the pandemic stronger.
In addition there are three Special Categories available to enter this year, open to both suppliers and agencies:
Best Place to Work in Travel 2021: An award for travel and tourism businesses that have made changes to their workplace in the last year – this could relate to measures taken to improve working practices and employee wellbeing through the pandemic, it could be steps taken to ensure a diverse and inclusive workplace or any other initiatives to ensure employee wellbeing, support and progression is championed for all.
The Responsible Travel Award 2021: An award for travel and tourism businesses that have delivered an impactful, responsible travel initiative in the last 12 months.
Sustainable Travel Company of the Year 2021: An award for travel and tourism businesses that have significantly improved the sustainability of its operations in the last 12 months.
Click here to download the entry pack for all information regarding the awards entry process