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Tui faces hefty bill after food poisoning case

Hotels
Gary Noakes
2 July 2019

Tui UK has been ordered to pay a client more than £21,000 after food poisoning left her afraid to travel abroad again.

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Lyndsey Woolley, her partner and daughter fell violently ill at the Palm Wings resort in Altinkum in 2015, North Wales Live reports.

During a hearing at Prestatyn County Court, Tui argued it could not be certain the family’s illnesses were caused by the hotel’s food and said its clients had not reported the issue to hotel staff or Tui during the trip.

However, the court heard a food hygiene report published two weeks before the family’s arrival found cooked and uncooked meats stored together, out of date chilled foods, and fridges not at the required temperature.