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Tui to increase support for customers with accessibility needs

Hotels
Will Payne
31 March 2023

Tui UK has partnered with accessibility provider AccessAble to increase support for customers with access needs. 

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The collaboration – thought to be the first of its kind for overseas hotels – will result in the creation of online Detailed Access Guides making international travel a possibility for more people.

AccessAble has surveyed a number of shops, tourist attractions, restaurants and hotels in the UK, and their website and app is used by more than five million people each year. 
 
The company’s surveyors will be conducting a mixture of in-person and remote-guided accessibility surveys in hotels from Tui’s portfolio.