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'We don't just let anyone in': How InteleTravel vets hundreds of agents every month

In depth
Harry Kemble
23 January 2025

InteleTravel’s bosses have revealed that more than one in 10 applicants to its fast-growing travel agent network are "flagged" following background checks, and that it eventually turns away around 2% of candidates – insisting to TTG it is highly selective about who is allowed to join.

James Ferrara, InteleTravel conference24, oct24, IGM, (Credit: Giuseppe Coluccino/InteleTravel)

Chief executive James Ferrara said 'dozens' of background checks are carried out on Intele agents before they join (Credit: Giuseppe Coluccino/InteleTravel)

The US homeworking firm, which launched in the UK in 2017 and gained Abta membership in March 2019, recently surpassed 30,000 active UK agents, with more than 4,000 joining the UK operation since the group’s conference in Sorrento last year.