British Airways has convened a new customer access advisory panel to hold it to account on its pledges to make flying more accessible to all travellers.
The panel will meet every few months to scrutinise BA's commitments to improving accessibility
Comprising individuals with both visible and invisible disabilities, the advisory panel recently met for the first time and will come together every few months to scrutinise BA’s commitments to improving accessibility.
Chaired by accessible aviation consultant Mary Doyle, the panel will give feedback on all airline operations from the airport and onboard experience to IT solutions, and provide practical recommendations based on evidence and lived experience.
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