Independent

SPAA urges Scottish travellers to use an agent amid airport disruption

’A travel agent can do what no computer or app can do and can anticipate their clients’ requirements,’ said SPAA president Mike Tibbert

Abta to offer members free sustainability training

Those who take the training before 26 September will be entered into a prize draw

Blue Bay agent secures £207k of MSC bookings in just five months

Homeworker Lynne Walton joined The Personal Travel Consultants in 2021 and landed 54 bookings with MSC between February and June this year

Agents urged to 'challenge' Tory candidates over travel policy

Trade campaign group Target

Cruise sales are top for Blue Bay PTCs for the first time

Blue Bay Personal Travel Consultants see cruise sales top the chart in three-month period

Exsus to host second agent awards as business 'trebles'

Head of trade sales Neil Sealy said the award ceremony was designed to celebrate agents’ achievements

Jet2 staff to receive pay rise and £1k bonus despite losses

Jet2 to reward staff after ’difficult’ past year for the airline and operator

Major Travel reveals new mobile booking tool

The trade-only tour operator has also announced a new competition to launch alongside the platform

Jet2holidays reveals new campaign to boost agent sales

The nationwide event will be supported by a social media campaign across Facebook and Instagram

Agent and operator scramble to save clients' holiday at 5am

Triangle Travel and Typically Holidays scrambled to find a replacement flight for two clients after their BA service to Pisa was cancelled three hours before it was due to depart

Hotelplan trade team to help agents with everyday chores

In a bid to alleviate the pressure of everyday tasks, the team will help its trade partners organise the back office, sweep the floor and make the tea

New Explore giveaway offers agents a prize a day in July

Every day throughout July, the operator will give away a prize at random to one agent that books any of its 450 sustainable small group trips

Louise Pigot joins MSG Tours as customer experience lead

The former Inside Asia 2019 Rugby World Cup operations lead began her career with Virgin and Abercrombie & Kent

Newmarket reports uptick in long-haul agent sales

Popular tours include Peru, Ecuador, the Galapagos Islands, South Africa, and Kenya

TTNG launches Agent Awareness campaign

TTNG to give agents marketing material urging consumers to book with a trusted retailer

Hays Travel appoints new PTC and events leads

Steph Cope will become the agency’s head of corporate and consumer events and Tanya Cooper has been appointed head of the Personal Travel Consultants

Panache forges student placement initiative with university

The company will work with The University of Central Lancashire (UCLAN) to provide placements for international tourism management students

Barrhead Travel launches cruise training initiative

Cruise Academy is a virtual learning and development programme designed to help bolster the company’s plans to expand its cruise offering

Moment man kicks in agency's door caught on camera

Swords Travel said the incident resulted in a door panel being smashed, causing £220 of damage

Agent bags Vespa from Classic Collection incentive win

Lesley Reeves won the scooter as part of the operator’s biggest-ever giveaway

Murray Travel expansion continues with third branch opening

Highland agency makes good on promise to restore and retain a high street presence in Forres

Former Althams apprentice set to open first high street agency

23-year-old Caitlan Grime has moved to the high street after successfully launching The Departure Hub online

Abta provides written submission to Beis committee

In a letter from chief executive Mark Tanzer, the association highlights the "valuable role – and passion - travel agents have"

Customers 'treating themselves' with increased holiday budgets

Speaking to TTG on Friday (10 June), Marion Owen, owner of Hull-based Marion Owen travel, also reported an uptick in cruise bookings