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The panel told delegates change must start right at the top
ITT 2021: Leaders must drive diversity and inclusivity change
Industry bosses at ITT conference urged to implement ’measurable’ protocols to facilitate a higher degree of diversify and inclusivity within their organisations
Wendy Wu hailed the benefits of hosting a programme of virtual travel events (Credit: Chris Montgomery / Unsplash)
ITT 2021: Virtual events 'kept travel dreams alive', says Wendy Wu
Asia specialist operator’s ’high performance’ events helped net the firm the best part of a million pounds in new business per event, founder reveals at ITT conference
Irene Hays will name P&O's new ship Iona and serve as its godmother
ITT 2021: Hays Travel hopeful of retaining clients gained during Covid crisis
Speaking at the ITT conference, Dame Irene Hays revealed 56% of customers booking with the independent since April 2021 have been new to the business
Next week the programme will include Keep Your Business Alive
ITT 2021: 'The passion to study travel has not gone away'
Northumbria University graduate tutor Kate Harland tells ITT conference delegates the ’desire’ to pursue careers in travel has endured despite the pressures of the Covid crisis
Clive Wratten, chief executive, Amber Road
ITT 2021: BTA chief calls for 'wholehearted' industry collaboration
Clive Wratten said "we must not slip back into the civil wars the industry has been fighting [amid the pandemic]"
Advantage: Agents can thrive as world begins to reopen
ITT 2021: Communication 'most powerful asset' in rebuilding travel
Advantage Travel Partnership chief Julia Lo Bue-Said said the industry has a "responsibility to be heard"
Heathrow plans to introduce a £5 charge for vehicles using departures forecourts
ITT 2021: Amadeus reports trends 'sparking new life into travel'
New ways of travelling show "clear indications of what hope might lie in store" for the industry post-pandemic
MSC's UK boss on 'the new world' facing cruise after coronavirus
ITT 2021: 'Seacations saved the cruise industry', says MSC boss
"Having ships operating in the UK, becoming a good alternative to land-based holidays, gave us the opportunity to attract a new audience," Antonio Paradiso told delegates
ITT chair voiced his dismay at the UK government’s international travel policies during his opening remarks
ITT 2021: Freudmann slams 'shambolic' traffic lights and 'pointless' testing
ITT chair voiced his dismay at the UK government’s international travel policies during his opening remarks at the 2021 ITT Conference
Jenny Kovacs and Olly Nicholls have become ITT Future You's two latest ambassadors
ITT Future You welcomes new ambassadors
Attraction World chief Olly Nicholls and visibility specialist Jenny Kovacs onboard to help inform and inspire next generation of travel and tourism professionals
Virtuosa will spend its debut season sailing UK domestic itineraries
MSC Virtuosa to host 2021 ITT conference
Ship will be ‘at sea’ throughout the conference over 11-14 September
Antigen tests tend to be quicker and cheaper than PCR testing (Credit: Medakit)
ITT calls for £50 cap on Covid tests for travel
Institute calls on outbound travel sector to pool its collective buying power to drive down the ’excessively high cost’ of private Covid testing
Fiona Jeffrey
Fiona Jeffrey OBE to join ITT board
Just a Drop founder to join the institute’s board for the first time
Three new industry leaders have been elected to the ITT board
Three new industry leaders elected to ITT board
Travel Counsellors managing director Kirsten Hughes, industry entrepreneur Miles Morgan and the German National Tourist Office’s UK and Ireland sales manager Charles Wilson have all been elected to the ITT board
The winner
ITT's Istanbul conference to go ahead in September
Three-day event, now over 20-22 September, had originally been due to take place last June
The tie-in will see ITT Future You host its first events in Ireland next year
ITT Future You to host first 'Skills Fest'
Event to feature interactive workshops and virtual assignments focusing on key skills for careers in aviation, travel and tourism
Feefo's Tony Wheble said it was important for the industry to restore trust with consumers
Industry needs to restore ‘damaged’ consumer trust
Rebuilding trust with customers after the refund delays crisis will be crucial
The ITT panellists agreed about the importance of testing to restart travel later in 2021
Industry needs to push for reduction in Covid test prices
High cost of PCR tests could discourage bookings from families this summer
Lord Andrew Adonis
‘Rumours of travel’s death are greatly exaggerated’ – Adonis
Former transport minister expects quick bounceback for industry once crisis ends
Heathrow plans to introduce a £5 charge for vehicles using departures forecourts
Industry warned to expect 'intense' travel restrictions until May
Picture for summer 2021 holidays should become clearer in the spring
The tie-in will see ITT Future You host its first events in Ireland next year
ITT Future You partners with Irish youth aviation group
New tie-in with Irish Aviation Students Association will see ITT Future You host its first events in Ireland next year
The session by Kovacs will be held on 9 November
ITT Future You to host 'confidence' masterclass
Jenny Kovacs, ITT Mentor of the Year, will be on hand to help travel professionals boost their profile
Mask-wearing and the airport experience were seen as negatives by the panel
Quarantine, testing and RCNs all add to travel's image problem
ITT panel highlight factors making consumers wary of travel industry
Chloe Lee is the ITT's first apprentice ambassador
ITT Future You appoints first apprentice ambassador
Chloe Lee to work alongside ITT’s education and training committee, and also host a series of Spotlight On interviews with industry pros