Williams, a self-confessed "passionate" retailer of travel, decided to retire exactly a year ago before going on several overseas trips around the world.
However, he quickly discovered that a life away from travel wasn't the right fit and launched Go Explore Travel in Halesworth just before Christmas.
Williams said: "I've always been passionate about retail travel. It's exciting to see that, at a time when the high street is facing challenging times, travel agencies are returning as travellers look for the expertise that they provide on a face-to-face basis."
Williams has reunited with his former colleague Stacey Hammond, who joins him as manager.
