Jet2 boss Steve Heapy has blasted UK air traffic control provider Nats and the government, branding last week's ATC outage – the third in as many years – "completely unacceptable".
Jet2 said more than 7,000 customers were affected by the Nats outage last week
Heapy said travel firms and their customers shouldn't be left to "pick up the pieces" when aspects of what he described as "critical national infrastructure" fail, and has called for "proper answers".
Chief Executive Heapy revealed more than 7,000 Jet2 customers were affected at the peak of the disruption last week when Nats suffered a technical issue on Tuesday (8 September).
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