Addressing guests at the event at the House of Commons on Tuesday evening (16 June), which included a handful of MPs, UK Outbound Chair Julia Lo Bue-Said explained the Package Travel Regulation were "too often failing to protect tour operators", who are forced to absorb costs they should't have to.
"Tour operators are repeatedly left having to refund thousands of pounds in costs that should be met by insurers, not small businesses," said Lo Bue-Said, who is also Chief Executive of the Advantage Travel Partnership. "Put simply, tour operators should not be the 'insurer of last resort'."
