Travel industry news

Travel Counsellors reveals millennials are becoming its top customers

Travel Counsellors says those aged 29 to 44 are its biggest group of customers, outstripping those of other age groups, as it details half year results and looks ahead to the summer peak

Southend airport: easyJet rerouting flights after turboprop crashes shutting airport

All flights to and from the airport cancelled with passengers due to travel on Monday advised to contact their airline

'AI will soon become a part of every travel transaction, but there's hope yet for humans,' ITT delegates told

The Institute of Travel & Tourism debate, led by travel industry veteran Steve Endacott, argued that travel transactions would always retain some form of human touch

Swindon Travel Hub plots expansion as first anniversary approaches

Wiltshire agency has used local sponsorships and a £5,000 prize draw to raise its profile

Once they saved lives, now they sell dreams – meet the emergency workers who have become travel agents

Andy Flynn, Lee Collier and Wendy Dunford share with TTG the stories behind their switches from years of frontline service... to frontline travel sales

Jet2holidays to host first dedicated 'summit' for homeworkers and non-retail agents

Event for non-retail agents will take place at operator’s headquarters in Leeds this autumn

Jet2 takes aim at younger and less affluent segments to broaden its appeal

Jet2 is contracting cheaper accommodation – including hostels – in a bid to attract younger and less affluent clients, which it says are not its core demographic

Jet2 sets out near-10% capacity growth and expansion plans into the 2030s

The UK’s largest Atol holder has detailed its aircraft deliveries until the 2030s and firmed its capacity plans for the coming year in a trading update

Virgin Atlantic to remove economy seats in bet on premium travel uplift

Virgin Atlantic will add more premium economy and business class seats on over half its fleet, targeting what it says is higher demand for more comfort

Elegant Resorts and If Only promise agents 'unrivalled access' to top sporting events with new brands

Elegant Sports and If Only Sports Travel to open up wide range of ’elite’-level sporting events and spectacles to agents’ clients spanning Formula 1, cricket, golf and others

Jet2 expands ski programme to Salzburg, Geneva and Turin as demand soars

The airline and operator’s 2026/27 ski programme runs to more than 180,000 seats across 35 routes

Eurostar puts fifth London-Amsterdam service on sale ahead of December launch

Eurostar will up its London-Amsterdam service to five daily from 15 December with the addition of a new 8.16am service to Amsterdam Centraal station

British Airways adds two new destinations to Gatwick short-haul network

Starting from November 2025, the carrier will operate year-round services to Rabat and Graz from Gatwick

Gold Medal, Atlas Ocean Voyages, Premier Holidays: all the latest travel trade people moves

Moves this week see Johan Lundgren return to a former workplace, while two operators have promoted internally to fill vacancies

Jet2 pays out record £184.5 million in agent commission as profits soar to new heights

Airline and operator paid out an extra £17.6 million in commission to agents during the 12 months to the end of March 2025 following an uptick in ‘higher margin’ package customers

Abta advises sticking to 100ml rule this summer to combat security confusion

Air passengers are being advised to keep to a 100ml liquids limit as confusion reigns over what can be carried in hand luggage with UK standard still not in place

Designer Travel lands hat-trick of Best Workplaces in Travel awards

Agency named best large company at Monday’s ceremony, and was also honoured for its commitment to employees’ happiness and performance

New industry data hints at sales uplift, but also consumer concerns and hesitancy

Desire to travel in 2025 remains strong among those yet to book, despite concerns about cost of living and holiday budgets

'No pressure!': Travel Village Group tells suppliers it's OK to miss its conference

Travel Village Group has followed up its pledge to make conferences more sustainable, telling suppliers they are under no pressure to attend because of the number of events in the calendar

Doubling Esta fee to $40 'a self-imposed tariff', warns US tourism chief

The US Electronic System for Travel Authorization, or Esta, is set to increase from a current $21 to $40

Crete 'ready to welcome visitors as normal' following wildfire

Around 1,500 tourists and residents were evacuated late last week owing to a fire in the Ierapetra region

'Why we believe there’s more to a lasting partnership with agents than just commission'

’Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never substitute, a fair commission structure,’ writes Titan Travel’s director of trade distribution, Shane Lewis-Riley, for TTG

Tui launches 2026/27 winter programme with new Lapland alternative and 'value' pledge

Three new concept hotels, new routes to Turkey and Egypt, extra short-, mid- and long-haul capacity and trips to Arctic Lakeland among additions

High street help, spending power and ‘dealing with Donald’: has Labour delivered for travel in its first year?

It’s been a year since Labour took power for the first time for nearly 15 years. Gary Noakes runs the rule over Keir Starmer and his team’s first 12 months in charge – and assesses how travel has fared