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Crystal commits to paying agent commission faster

News
James Chapple
13 February 2025

Crystal has committed to paying agent commission faster, and has also agreed to back date the endeavour to all existing, qualifying bookings.

Matias Lira, Crystal Cruises

'Travel advisors are at the heart of our success,' said Crystal senior vice-president trade sales Americas, UK and EMEA, Matias Lira

Once a booking is paid in full and within the 100% penalty period, commission for standard cruise bookings of up to 40 nights will now be paid from 50 days prior to departure.


For standard cruise bookings in excess of 40 nights, commission will be paid from 90 days prior to departure. In addition, for 20% Explorer Fare bookings, commission will be paid within 30 days of receiving final payment.


"Travel advisors are at the heart of our success, and we recognise the importance of providing them with the financial support they deserve – faster," said Matias Lira, Crystal senior vice-president trade sales Americas, UK and EMEA.