There’s no doubt the UK and Irish cruise market punches well above its weight, with a far more varied product offering than other markets of its size.
AE Expeditions' sales director Andrew Turner (left) joins travel agents on Greg Mortimer for a ship visit last year (Credit: AE Expeditions)
However, for all the product available to agents, there is one small – but crucial – part of the jigsaw that hasn’t always kept pace with progress.
Earlier this year, Carnival UK’s sales chiefs told TTG they often see agents dropping out of ship visits. P&O Cruises’ Ruth Venn explained how her team would have to contact agents to remind them that if they sign up, “please make sure you come”.
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